Terms and Conditions

Welcome to LazSales. By accessing or using our platform and services ("Service"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree, you may not access or use the Service.

1. Definitions

• "Service": The LazSales platform, including all features, tools, software, and services offered.
• "User": Any individual or entity using the Service.
• "Content": Any information, data, quotes, or materials uploaded, submitted, or generated via the Service.
• "We", "us", or "our": Refers to LazSales, the operator of the Service.

2. Eligibility and Account Responsibilities

To use the Service, you must be at least 18 years of age or the legal age of majority in your jurisdiction. You agree to:

• Provide accurate and complete registration information
• Keep your login credentials secure
• Be responsible for all activity under your account

3. Use of the Service

LazSales is designed to help businesses automate and optimize sales operations using AI-driven tools. You agree to:

• Use the Service only for lawful purposes
• Not interfere with the integrity or performance of the platform
• Not upload malicious software, spam, or any unlawful material
• Not attempt to reverse engineer or gain unauthorized access to the system

4. Free Trials and Subscription Tiers

We offer a free trial and a free tier of our Service. Paid tiers include Starter, Business, and Enterprise plans, each with varying levels of access and support. Subscription fees are billed via Paddle and renew automatically unless canceled.

5. Payment, Refunds, and Cancellation

Payments are processed securely via Paddle. All fees are charged in advance and are non-refundable unless required by applicable laws. Cancellation and refund rights vary by user jurisdiction. Please contact support@lazsales.com for assistance.

6. Support and Availability

We aim to maintain high availability, but the Service may occasionally be interrupted due to maintenance or factors beyond our control.

Support response times:

• Starter Plan: Within 24 hours
• Business Plan: Within 12 hours
• Enterprise Plan: Custom SLA available upon request

7. Privacy and Data Protection

We value your privacy and handle your personal data responsibly. By using our Service, you agree to the data practices outlined below:

a. Data We Collect

• Account Information: Name, email, company details, billing information
• Quote & Sales Data: Sensitive business data uploaded or generated within the platform
• Usage Data: Activity logs, feature usage, and preferences
• Technical Data: Browser, device, IP address, OS

b. How We Use Your Data

• To provide and improve the Service
• To manage subscriptions and customer accounts
• To respond to support requests and service inquiries
• To analyze performance and prevent fraud

c. Sharing & Disclosure

We do not sell your data. We may share it with:

• Trusted vendors like Firebase (data) and Paddle (payments) under strict confidentiality agreements
• Authorities, when required by law
• Buyers, in the event of a merger or acquisition, under appropriate safeguards

d. Data Transfers and Retention

Data may be stored in regions outside your own. We retain data as long as necessary to provide the Service or meet legal obligations.

e. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your data
• Object to processing
• Export your data

To exercise these rights, contact privacy@lazsales.com.

f. Cookies & Tracking

We use cookies to remember your preferences and analyze usage. You can manage cookie settings through your browser.

g. Data Security

We employ strong security practices including encryption, access control, and monitoring to protect your data.

h. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect data from minors.

8. Intellectual Property

LazSales and its content, design, logos, and software are protected by copyright, trademark, and other laws. You may not:

• Copy, modify, or distribute any part of the Service
• Attempt to reverse engineer or extract source code
• Remove copyright or proprietary notices

9. User Content

You retain ownership of your uploaded Content. You grant LazSales a limited license to use, process, and store your Content solely to provide and improve the Service. You are responsible for ensuring that your Content is lawful and does not violate third-party rights.

10. Third-Party Services

Our Service integrates with third parties such as Firebase and Paddle. We are not responsible for the practices or performance of these services. Please refer to their respective terms and privacy policies.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available." We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, LazSales shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or business opportunities arising from your use of the Service.

13. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion, especially for breach of these Terms. Upon termination, your right to use the Service ceases immediately.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or the Service. Continued use after changes take effect constitutes your acceptance of the updated Terms.

15. Governing Law and Jurisdiction

This is a global service, and specific rights or obligations may differ based on your jurisdiction. In the event of disputes, we encourage resolution through good-faith negotiation. Legal recourse will follow applicable local laws.

16. Contact Information

For any questions about these Terms or our Privacy Policy, you can reach us at:

📧 jun.park@lazsales.net